Speaking today (Monday 09 February 2026) on the latest CAA annual consumer survey data, Karen Dee, chief executive of AirportsUK, the trade association for UK airports, said:
“It is great to see satisfaction with flying reach new heights in this consumer survey, and to see that translated into people expecting to fly more this year.
“Airports know there remains work to be done to ensure that the experience is a positive one for all who wish to fly, especially those with additional needs.
“The upward trend in satisfaction levels demonstrates our members are working hard, delivering great levels of service and keeping the UK connected to the world.”
–ENDS–



