“AirportsUK welcomed today figures showing how passenger experience at airport security is improving. Latest findings from the DfT have shown that last year 86% of customers were satisfied with the experience – with two thirds queuing for less than five minutes, and only 6% queuing for more than 15 minutes. All of these figures are improvements on previous years.
An AirportsUK spokesperson said, “We are delighted with these findings, which are a result of hard work by airport security teams and significant capital investment by UK airports in cutting edge security technology.”
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